This snapshot report updates key findings using the December 2020 and January 2021 deployments of the Audience Outlook Monitor (AOM) in the United States, a study that is tracking how audiences feel about attending arts and culture events in the context of the COVID-19 pandemic. The study includes analysis of shifting demand for live events, comfort in venues, anticipated future support for centers, centers’ communication with patrons, and the impact of health and safety measures.
Additional modules included in this deployment study respondents’ attitudes toward vaccination and behaviors around digital arts and culture offerings. This report reflects data collected by all participants in the AOM study, as indicated below.
Are at least ‘somewhat eager’ to return to their Centers
of January respondents say they will be vaccinated right away
Will definitely attend if required to wear a mask and adhere to social distancing
93% of respondents indicated they would attend at least as much as before the pandemic began.
80% of respondents are waiting for epidemiological conditions to change before attending arts and cultural events in person.
Respondents’ comfort with attending programs right now has declined throughout the fall into early winter, presumably due to lockdowns and spikes in coronavirus cases around the United States. Despite declining confidence in attending live events, outdoor festivals and museums continually retain the highest overall levels of comfort due to flexibility and the capability of social distancing.
Participation in public events also declined through December. Only one in ten respondents made firm plans to attend cultural events including fairs, lectures, live performances, movie theaters or galleries, in the two weeks prior to taking the survey; this is down from two in ten in November. While 47% of respondents expressed at least some comfort in bars and restaurants in November, this figure dropped to 37% in mid-December and leveled off at 43% as of mid-January.
The importance of vaccinations is on the rise. Data suggests a significant increase of interest in personal vaccination since October, when less than a third of respondents said that vaccination or personal immunity was necessary for them to resume attendance. As of mid-December 2020, however, nearly half of respondents indicated that they will resume attendance only once they are vaccinated or have developed immunity. This level of interest has remained steady through mid-January.
Nearly seven in ten respondents indicate that they plan to be vaccinated immediately upon availability of the vaccine, up from about half of respondents in December
68% of January respondents say they will be vaccinated right away. Of those who will not be vaccinated immediately, 44% are concerned about side effects, and another 60% are altruistically waiting to ensure that higher risk individuals receive the vaccine first.
Of those who are waiting for personal vaccination or immunity prior to going out, 42% will resume attendance after observing the impact of ‘public adoption of the vaccine on infection rates’. Another 43% say that they trust the waiting period recommended by officials to ensure the vaccine is effective.
Seven in ten respondents prefer to view fully staged performances via an on-demand, “made for screen” recordings with no interactive features.
Above all else, respondents are most interested in fully staged online performances, and 69% prefer a “made for screen” experience for stage performances. However, respondent’s preferred digital platform features shift based on the type of programming offered. One third of respondents are interested in a more interactive platform specifically for talks, interviews, or discussions, and one quarter prefer the interactive platform for art appreciation programs online.
Overall, most respondents say they are discerning about the content they choose to view online: more than half claim to be selective, occasional viewers, and more than one third agree that they would benefit from content recommendations from a trusted source.
Of specific interest is the greater percentage of respondents with a “strong bond” to their organization, as well as older respondents, who prefer online programming sourced from around the country and around the world. In contrast, younger respondents tend to prefer online programs featuring local artists.
Nearly eight in ten respondents expect to pay $25 or less to access streaming content.
In the past two weeks, one in five respondents report having paid for or contributed dollars to online programming. In most cases, this payment involved a one-time fee or voluntary donation. Respondents who report they are “not at all eager” to return are nearly twice as likely to expect free content, compared to those who are “very eager” to return.
Respondents who report a “strong bond” with their organization also tend to express more interest in engaging with and paying for digital content. 28% of respondents with a “strong bond” have watched and paid for online programs in the past two weeks, versus only 14% with a weak bond.